The inside sales executive is a key member of the sales team, responsible for driving revenue growth through proactive sales activities. This role involves engaging with potential customers over the phone, email, and other digital communication channels to generate leads, qualify prospects, and close sales. The inside sales executive reports to the sales manager or VP and collaborates closely with other sales representatives and departments within the organization.
Responsibilities:
Lead generation and prospecting: conduct outbound sales activities to generate leads and identify potential customers. Utilize various lead sources, including databases, online research, and marketing campaigns, to identify target prospects. initiate contact with leads through cold calling, email campaigns, and social media engagement.
Qualification and needs assessment: engage with prospects to understand their needs, challenges, and business requirements. conduct thorough qualification to determine the prospects fit for the company's products or services. Ask relevant questions and actively listen to gather information and assess the prospects potential as a customer.
Product knowledge and presentation: develop a deep understanding of the company’s products or services, their features, benefits, and competitive advantages. articulate value propositions to prospects and deliver compelling product presentations tailored to their specific needs.
Demonstrate a strong knowledge of the market and industry trends.
Sales negotiation and closing: build relationships with prospects and guide them through the sales process. Address objections and concerns, providing appropriate solutions and demonstrating the value of the company’s offerings. negotiate pricing, contract terms, and other terms of the sale. close deals and secure signed contracts or purchase orders.
Pipeline management and sales reporting: maintain accurate and up-to-date records of sales activities, customer interactions, and deal progress in the crm system. monitor and manage the sales pipeline, ensuring timely follow-ups and progression of leads through each stage of the sales cycle. provide regular reports on sales performance, forecasts, and key metrics to the sales manager or director.
Customer relationship management: develop and maintain strong relationships with customers, both new and existing. provide excellent customer service and support to ensure customer satisfaction and retention.
Identify opportunities for upselling and cross-selling additional products or services to existing customers.
Job Features
Job Category | Retail |
Job Summary:
The Business Development Manager is responsible for prospecting, managing
the sales process, and securing business with new customers, plus identifying upsell
opportunities with legacy accounts within the DACH territory. You will be the driving force
behind the sales initiatives winning new business from a broad range of retail market
sectors. This position requires a hunter, focused on lead generation and converting leads to
funnel opportunities. Through a consultative sales process, the BDM ensures potential
customers to understand our value proposition, evaluate our products and services,
validate the ROI and ultimately realise the benefits of a Our solution. This position will
focus on the Tier 1 & 2 prospects across key retail market segments The role will require strong
prospecting skills to major retail organizations.
Knowledge, Experience and Relevant Qualifications
Education: University Degree in Business or similar is preferred
Experience: Five (5) or more years of B2B sales experience selling a complex solution to major
accounts. Experience selling to national retailers is strongly preferred. The position requires a
basic understanding of network architecture and software integration.
Other Knowledge, Skills and Abilities: Track record of building successful business
relationships, polished communication and presentation skills, excellent negotiation skills, and
exceeding sales targets. This position requires a “hunter” with a track record of successfully
prospecting for new business. Candidate must be native German or fluent in German language
Essential Duties/Responsibilities:
Develop and maintain a robust pipeline of qualified new business opportunities by
consistently prospecting and presenting our value proposition.
Lead the entire sales process from value proposition/needs analysis discussion, pilot,
business case presentation, and rollout/implementation.
Establish and nurture a strong ecosystem of referral sources and partners by networking
and involvement in local trade groups and associations.
Collaborate with internal resources (Strategic Account Managers, Operations, Marketing,
Help Desk personnel, and related support staff) to share information, coordinate sales,
and ensure end-to-end customer service and satisfaction.
Structure presentations, proposals, and other documents necessary to advance new
business opportunities in the sales funnel.
Accurately and frequently document opportunity progression in CRM
Demonstrate technical proficiency of products and accurately presents and sells the
benefits and features to prospective clients as needed.
Maintain knowledge of activities and trends within the industry.
Work with a positive attitude, open mind, and contribute to the strategic direction and
success of the Company.
Work Environment/Other Information
This is a home office based position, though 20% - 40% travel will be required and may include overnight and weekend travel as necessary. Travel could include driving and/or flying to and from a
customer’s office, tradeshows etc.
Job Features
Job Category | Retail |
About Us
Our client is a revolutionary video technology provider that empowers individuals, organisations, and society with instant insights to make mission-critical decisions. Through our patented AI-based video codec and secure edge platform, we help customers in various markets — including city law enforcement and public safety, industry, transportation, defence, events, retail, healthcare, and hospitality — unlock the full potential of real-time video.
For 10 years, we’ve worked with governments, military, and specialist law enforcement in the defence sector alongside numerous public and private-sector clients. Our patented AI-based codec has been proven at scale — keeping troops safe in Afghanistan and Iraq, deploying across NATO, and securing presidential inaugurations, Olympic Games, and royal events.
Today, we partner with major global network operators, including Vodafone and AT&T, to deliver reliable real- time video over cellular and other transmission technologies that offer up to 90% bandwidth cost
reduction without sacrificing quality in low-latency environments — ensuring our customers always have a 360- degree view of their operations.
Overview
We are seeking a driven and innovative marketing leader to join the team. The US Marketing Manager will be a key member of the global marketing function and serve as a business partner to all US stakeholders. This role will focus on end user and partner marketing requirements.
You will need to have the energy and determination to enable our growth strategy and be solely responsible for driving successful marketing initiatives and establishing our brand as a market leader within our partner community. If you have a proven history of creating effective marketing results and a deep understanding of the SaaS industry, we want to hear from you.
Responsibilities
- Develop and implement demand generation programs jointly with Sales and Sales Development functions.
- Develop and implement marketing campaigns and content assets to leverage for demand generation.
- Research, choose, design, and manage regional events to as tactics in the overall marketing mix, and ensure there is a cohesive pre-event, at-event, and post event strategy to increase engagement and response rates.
- Forecast, measure, analyze and report on the impact of all US marketing programs.
- Evaluate, select, and manage vendors that contribute to these demand generation programs.
- Execute marketing programs on behalf of sales and demonstrate ROI for marketing campaigns.
- Actively pursue opportunities for Customer Endorsement for Customer References.
- Proactively engage with US Focus Partners aligned with the business strategy to create through partner demand plans that support the generation of incremental revenue.
Requirements
- At least 6+ years’ experience in similar positions in IT resellers, systems integrators, or technology vendors.
- Initiative-taker, adaptive learner, able to work independently in loosely defined organizations.
- Ability to travel and provide a firsthand approach to getting the job done.
- Firsthand knowledge of modern marketing tools and systems.
- Experience in deploying systems and managing related change in smaller fast paced organizations.
- Needs to be able to demonstrate an independent approach to work and team collaboration, solid direct experience in demand generation and demand generation campaigns.
- Experience with MS Office, MS Teams, SFDC and other essential business platforms.
Job Features
Job Category | CCTV, SaaS, Video Surveillance, VMS |
We are seeking an experienced and visionary Video Management Platform Product Manager to lead the development and management of our on-premise and Cloud (VSaaS) software products. In this role, you will be responsible for defining the product roadmap, gathering, and prioritizing requirements, and working closely with cross-functional teams to deliver high-quality video platform solutions that meet customer needs and drive business growth.
Responsibilities:
1. Product Strategy and Vision:
• Define and communicate a clear vision, strategy, and roadmap for both the VMS and VSaaS, ensuring alignment with the company's overall objectives and customer needs.
• Conduct market research to understand industry trends, customer needs, and the competitive landscape in both the VMS and VSaaS sectors. Use these insights to inform product decisions and prioritize feature development.
• Assume end-to-end ownership of both the VMS and VSaaS products, from On-Premise, Web to Mobile Apps.
2. UI/UX Design Leadership:
• Oversee the design of user interfaces and experiences for both VMS and VSaaS, focusing on user-friendly, intuitive modern designs that meet diverse user needs.
• Collaborate with UI/UX designers to create wireframes, prototypes, and design mockups.
3. Product Development and Management:
• Work closely with engineering teams to prioritize, plan, and execute product features and enhancements for both VMS and VSaaS solutions.
• Manage the entire product lifecycle for both products, from concept to launch, including ideation, specification, development, testing, and release.
• Develop and maintain detailed product roadmaps for both VMS and VSaaS, outlining future features, enhancements, and timelines.
4. Roadmap Planning:
• Create and maintain dynamic roadmaps for both products that detail short-term and long-term objectives, milestones, and feature releases.
• Continually refine the roadmaps based on feedback, data analysis, and evolving market conditions.
• Adapt the roadmaps as necessary based on market dynamics, customer feedback, and company priorities.
5. Stakeholder Collaboration:
• Act as a liaison between technical and non-technical stakeholders for both VMS and VSaaS products, ensuring effective communication and understanding of product developments.
• Collaborate with sales, marketing, and support teams for successful product rollouts and support.
6. Agile Development:
• Engage closely with the development team using Agile methodologies to ensure timely, high-quality feature delivery for both products.
• Conduct sprint planning, review and prioritize user stories, and offer guidance throughout the development life cycle.
7. Product Launch and Adoption:
• Coordinate with marketing, sales, and customer success teams to orchestrate successful launches for both VMS and VSaaS.
• Define and monitor key product metrics and KPIs related to customer experience for both VMS and VSaaS.
• Analyze data and user feedback to pinpoint improvement areas and make data-driven decisions.
Qualifications:
• Bachelor's degree in business, computer science, engineering, or a related field, or equivalent experience.
• Minimum of 7 years of experience as a Software Product Manager, with experience in VMS and VSaaS industries highly preferred.
• Strong understanding of real-time, cloud, video-related software development, and VSaaS solutions.
• Excellent analytical and problem-solving skills, adept at using data to inform product decisions.
• Familiarity with Agile development methodologies and experience in cross-functional team collaboration.
• Exceptional communication and presentation skills, capable of influencing and collaborating at all levels.
• Proactive, self-driven mindset with a track record of taking ownership and delivering results.
• Strong organizational and project management skills, capable of managing multiple priorities and deadlines.
This role demands a dynamic, experienced individual who can effectively drive the product vision for both VMS and VSaaS, ensuring their success in a competitive marketplace. The ideal candidate should be a strategic thinker, capable of understanding market trends and customer needs, and adept at translating these into cohesive and successful product strategies for both areas
Job Features
Job Category | SaaS, Video Surveillance, VMS |
The inside sales executive is a key member of the sales team, responsible for driving revenue growth through proactive sales activities. This role involves engaging with potential customers over the phone, email, and other digital communication channels to generate leads, qualify prospects, and close sales. The inside sales executive reports to the sales manager or VP and collaborates closely with other sales representatives and departments within the organization.
Responsibilities:
Lead generation and prospecting: conduct outbound sales activities to generate leads and identify potential customers. Utilize various lead sources, including databases, online research, and marketing campaigns, to identify target prospects. initiate contact with leads through cold calling, email campaigns, and social media engagement.
Qualification and needs assessment: engage with prospects to understand their needs, challenges, and business requirements. conduct thorough qualification to determine the prospects fit for the company's products or services. Ask relevant questions and actively listen to gather information and assess the prospects potential as a customer.
Product knowledge and presentation: develop a deep understanding of the company’s products or services, their features, benefits, and competitive advantages. articulate value propositions to prospects and deliver compelling product presentations tailored to their specific needs.
Demonstrate a strong knowledge of the market and industry trends.
Sales negotiation and closing: build relationships with prospects and guide them through the sales process. Address objections and concerns, providing appropriate solutions and demonstrating the value of the company’s offerings. negotiate pricing, contract terms, and other terms of the sale. close deals and secure signed contracts or purchase orders.
Pipeline management and sales reporting: maintain accurate and up-to-date records of sales activities, customer interactions, and deal progress in the crm system. monitor and manage the sales pipeline, ensuring timely follow-ups and progression of leads through each stage of the sales cycle. provide regular reports on sales performance, forecasts, and key metrics to the sales manager or director.
Customer relationship management: develop and maintain strong relationships with customers, both new and existing. provide excellent customer service and support to ensure customer satisfaction and retention.
Identify opportunities for upselling and cross-selling additional products or services to existing customers.
Job Features
Job Category | Retail |
As a Federal Solution Architect, you will play a crucial role in driving sales growth by designing and presenting tailored solutions to potential clients. You will collaborate closely with the sales team, gathering customer requirements and translating them into comprehensive sales strategies. Your expertise in solution design, technical knowledge, customer management and industry understanding will contribute to winning new business and driving revenue growth.
- Collaborate with the sales team to understand client needs, pain points, and business goals.
- Design customized sales solutions that align with client requirements, using a combination of technical expertise and industry best practices.
- Act as a trusted advisor to clients, providing guidance on the best solutions to meet their business objectives.
- Prepare and deliver compelling proposals, including solution architecture diagrams, cost estimates, and implementation timelines.
- Collaborate with internal stakeholders, such as product managers, engineers, and delivery teams, to ensure the feasibility and successful execution of proposed solutions.
- Joint with sales lead with responsibility of sales strategy and growth for specific customers/partners.
- Lead customer meetings, workshops, and negotiations to address technical questions and concerns.
- SME on our clients products and offering including articulation of value-added benefits.
- Conduct product demonstrations and presentations to showcase the features and benefits of the proposed solutions.
- Stay updated with industry trends, emerging technologies, and competitive landscape to incorporate relevant advancements into solution design.
- Provide post-sales support, including solution implementation oversight, troubleshooting, and ongoing customer relationship management.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business) or equivalent practical experience.
- Proven experience (5+ years) in a sales engineering or solution architecture role, preferably within the technology industry.
- Strong technical background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls, and software systems.
- Customer-centric mindset with a focus on delivering exceptional solutions and driving customer satisfaction.
- Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Strong problem-solving and analytical thinking skills, with the ability to develop creative and innovative solutions.
- Demonstrated ability to work collaboratively in a cross-functional team environment.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- 25%-50% Travel may be required - meet with clients and attend industry events.
- Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, CISSP, CSP.
- Experience working with API's, Python, and other coding languages is a plus.
- Project management experience is a plus.
Job Features
Job Category | Federal Government, SaaS, Video Surveillance, VMS |
We’re looking for an experienced B2B Sales Director to play a significant role in the development and execution of North American sales in the Higher Education Market. This is a rare opportunity to get in with a fast-growing company, selling a product that you can believe in.
Our client is a rapidly growing SaaS firm that designs and delivers SafeZone™, the unified safety, security and emergency management solution, provides Safety Everywhere™ for an organization’s people, wherever they have duty of care. Through Real-time Coordination and Response, organizations are empowered to respond faster and more effectively to incidents of any scale. And SafeZone’s Operational Insights streamlines day-to-day operations and enables unprecedented post-incident learnings to continuously improve team performance and optimize future response. Quick to deploy, scalable, and easy to use, SafeZone is transforming how leading organizations manage the safety of millions of people every day.
Job Summary
- The primary objective for this role is to profitably grow enterprise sales by acquiring new accounts through direct sales
- Our Client is seeking an experienced B2B sales professional with proven success selling complex solutions and technologies into enterprise companies and organizations
- The selected candidate resides in the California area and will have the flexibility to work remotely when not travelling for business (travel estimated at 20-40%)
- This role reports to the CEO
What You Need for this Position
- 7+ years’ experience in selling enterprise software solutions in a consultative B2B environment, including complex accounts, with a verifiable and tangible track record of meeting/exceeding quota
- You must be a disciplined and self-motivated hunter, as well as an expert in complex, consultative and strategic selling to specific personas and decision makers including VPs and C-level executives
- Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate resolutions
- Proven track record in protracted sales cycles
- Drive: Passion, energy to implement quality technical solutions. Strong self-motivation and intellectual curiosity
- Customer Focus: Customer service-minded, focused on addressing needs and fulfilling commitments and skilled in the consultative approach to solving problems
- Communication: Able to clearly articulate problems, solutions, risks, rewards etc. (written and verbal)
- Technical Skills: Love for technology; you’re inherently passionate about technology
- Business Acumen: You understand how businesses can be enabled through technical solutions
- Candidates should be based in the California Region.
Key Responsibilities
- Understand, quantify and substantiate our clients value prop, customized for each prospect
- Effectively prospect for and qualify leads to prioritize and maximize efficiency throughout the sales cycle
- Proactively identify, cultivate and prioritize target accounts, conduct demos, generate proposals, and close deals, and foster referrals
- Develop strategies to engage all major stakeholders at the senior executive, VP and Director levels
- Navigate complex and challenging organizational environments within each client
- Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure consistent above-quota results based on successful pipeline management
- Support regional business development activities and marketing events as required
- Support and enhance an outstanding team-oriented, entrepreneurial global culture
- Foster industry relationships, with a focus on developing relationships while educating the market i.e., ‘playing the long game’
Preferred Knowledge & Experience
- Experience in the physical security industry, particularly with a software or service-based solutions provider
- Experience selling into the higher education verticals
- Previous experience working for one or more early-stage companies (experience bringing a new type of offering to market)
- Success selling to large clients in the U.S.
Workplace and Benefits
You will join a team of smart people who like to work hard and have fun with each other. We offer exceptional benefits including medical, dental, 401k and paid time off. CriticalArc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We prohibit any form of workplace harassment related to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Job Features
Job Category | High Education, PSIM, Video Surveillance, VMS |
The Sales Engineer is a critical component of our sales framework, working in tandem with our skilled sales team. These engineers are the driving force behind the technical aspects of this new company offerings. We're looking for a candidate skilled in quickly learning and incorporating new technologies into our sales strategy. This role is a gateway to creativity and innovative problem-solving, significantly influencing the direction in video and True AI computing technology. Responsibilities include bolstering our sales channels through product demos, technical presentations, customer education, and aid in system design and scope determination.
Key Responsibilities
• Deliver technical knowledge through product demonstrations and presentations
• Act as the go-to expert on our products and solutions, offering full support and advice to sales partners, key clients, and wider applications.
• Lead and participate in training sessions, workshops, and technical/sales education both in-person and remotely to enhance team and client understanding.
• Address RFIs, RFPs, Security Questionnaires, and customer inquiries with technical acumen.
• Position oneself as a knowledgeable leader on industry trends and competitive dynamics.
• Collaborate with customer success and support teams for after-sales client support.
• Actively work with Account Managers to spot and nurture opportunities, engage key figures, and manage risks to support sales goals and strategic targets.
• Undertake other related duties as required.
Qualifications
• At least 4 years of experience in sales engineering or pre-sales technical roles, preferably in Video Surveillance or a SaaS company.
• Knowledge in Physical Security and networking, including understanding of common protocols, security measures, topologies, and best practices. Cybersecurity expertise is a bonus.
• Outstanding organizational and planning capabilities, with the ability to manage multiple tasks at once.
• Excellent verbal and written communication skills, including top-notch presentation abilities.
• Adaptability in a fast-paced, high-growth, and dynamic team environment.
Job Features
Job Category | CCTV, Video Surveillance, VMS |
The Vice President of Sales is a senior-level executive responsible for leading and managing the sales team within the organization. This role plays a critical role in driving revenue growth, developing sales strategies, and ensuring the achievement of sales targets and objectives. The Vice President of Sales reports directly to the CCO and collaborates with other members of the executive team.
Responsibilities:
Sales Strategy and Planning: Develop and implement a comprehensive sales strategy aligned with the organization's goals and objectives. Identify new market opportunities, target customer segments, and competitive positioning. Set sales targets and quotas, and establish sales forecasting and budgeting processes.
Team Leadership and Management: Build, lead, and motivate a high-performing sales team. Recruit, train, and develop sales professionals, including sales managers and representatives. Provide coaching and guidance to enhance their skills and performance. Foster a positive and collaborative sales culture.
Sales Operations: Oversee all sales operations and processes, including territory management, pipeline management, lead generation, sales enablement, and sales administration. Ensure effective use of CRM and sales automation tools to track and analyze sales activities, customer interactions, and performance metrics.
Sales Performance and Revenue Growth: Drive the achievement of sales targets and revenue growth objectives. Monitor sales metrics, analyze sales data, and implement strategies to maximize sales effectiveness and efficiency. Regularly review sales performance against targets and take corrective actions as needed.
Customer Relationship Management: Foster strong customer relationships, both with existing and potential customers. Collaborate with the marketing team to develop effective sales and marketing campaigns. Ensure a customer-centric approach in all sales activities and maintain a deep understanding of customer needs and market trends.
Cross-functional Collaboration: Collaborate with other departments, such as marketing, product development, operations, and finance, to ensure alignment and synergy. Provide input and insights to inform product development, pricing strategies, and go-to-market plans. Coordinate with the finance team to develop accurate sales forecasts and revenue projections.
Market Analysis and Competitive Intelligence: Stay up to date with industry trends, market conditions, and competitor activities. Conduct market research and analysis to identify new opportunities and potential risks. Leverage market insights to inform sales strategies, product positioning, and pricing strategies.
Relationship Management: Develop and maintain relationships with key clients, strategic partners, and industry influencers. Represent the organization at industry events, conferences, and trade shows. Leverage these relationships to drive business growth and enhance the organization's reputation.
Qualifications:
Proven experience in a senior sales leadership role, preferably as a Director of Sales or a Vice President of Sales.
Strong track record of achieving sales targets and driving revenue growth.
Excellent leadership and team management skills.
Exceptional communication and interpersonal skills.
Strategic thinking and ability to develop and execute sales strategies.
Strong analytical and problem-solving abilities.
In-depth knowledge of sales processes, CRM systems, and sales automation tools.
Familiarity with market trends, customer behavior, and competitive landscape.
Bachelor's degree in business, marketing, or a related field (MBA preferred)
Job Features
Job Category | Retail |
The Head of Sales (Europe) is a senior leadership role responsible for overseeing and driving sales operations and revenue growth across European markets. This position plays a critical role in developing and executing sales strategies, managing sales teams, and achieving sales targets. the head of sales reports to the chief commercial officer and collaborates with other executives and cross-functional teams.
Responsibilities:
Sales strategy and planning: develop and implement a comprehensive sales strategy for european markets that aligns with the organization's overall goals and objectives. Conduct market research and analysis to identify growth opportunities, target customer segments, and competitive positioning. Set sales targets, quotas, and performance metrics for the European region.
Team leadership and management: build, lead, and motivate a high-performing sales team across European markets. Recruit, train, and develop sales managers and representatives. Provide guidance, coaching, and performance management to ensure sales teams meet or exceed targets. foster a collaborative and results-driven sales culture.
Sales operations and process improvement: oversee all sales operations and processes in europe, including territory management, pipeline management, lead generation, and sales administration. Continuously evaluate and improve sales processes, tools, and systems to enhance efficiency and effectiveness. Ensure proper utilization of crm systems and other sales enablement technologies.
Sales performance and revenue growth: drive the achievement of sales targets and revenue growth objectives across european markets. monitor sales metrics, analyse sales data, and implement strategies to maximize sales effectiveness and efficiency. Provide regular reports and insights on sales performance, forecasts, and market trends to senior management.
Key account management: develop and maintain relationships with key clients and strategic accounts in Europe. Collaborate with sales teams to identify upselling and cross-selling opportunities within existing accounts. Ensure a high level of customer satisfaction and address any customer concerns or issues promptly.
Collaboration and alignment: collaborate closely with other departments, such as marketing, product development, and operations, to align sales strategies with broader organizational objectives. Provide input on product development, pricing strategies, and go-to-market plans. Collaborate with marketing teams to develop effective sales and marketing campaigns for European markets.
Market analysis and competitive intelligence: stay informed about industry trends, market conditions, and competitor activities in European markets. conduct market research and analysis to identify emerging trends, customer needs, and potential risks. Leverage market insights to inform sales strategies, product positioning, and pricing strategies in Europe.
Budgeting and forecasting: collaborate with the finance team to develop accurate sales forecasts and revenue projections for the european region. Manage the sales budget for Europe, ensuring effective allocation of resources to maximize sales outcomes.
Qualifications:
-proven experience in sales leadership roles, preferably as a head of sales, regional sales manager, or similar position.
-demonstrated success in driving sales growth and achieving targets in European markets.
-strong leadership and team management skills, with the ability to motivate and develop sales teams.
-excellent communication, presentation, and negotiation skills. english and german language
-strategic thinking and ability to develop and execute sales strategies.
-strong analytical and problem-solving abilities.
-in-depth knowledge of sales processes, CRM systems, and sales automation tools.
-familiarity with European markets, customer behaviour, and competitive landscape.
-ability to travel within Europe & UK as needed.
-bachelor's degree in business, marketing, or a related field (MBA preferred)
Job Features
Job Category | Retail |
An exciting new opportunity has just opened for a Field Sales Engineer (FSE) supporting our UK Region. As the right hand to our Regional Sales Managers (RSMs) and customer facing, you will apply your in-depth technical knowledge of products and applications to determine the ideal solution for the customer's needs.
KEY RESPONSIBILITIES
Prospecting
- Assist with planning and execution of A&E community through effective initiatives (lunch & learn, CPD events, F2F meetings)
- Assist with design and delivery of webinar events, showcasing Senstar solutions
- Attend tradeshows and conferences as required
Pre-sales Support
- Present and demonstrate the full range of products sold by the company
- Effectively communicate the value proposition through proposals and presentations
- Work with the Regional Sales Managers (RSMs) to analyze customer needs and recommend solutions which most effectively meet those needs
- Provide detailed design support for complex applications of our full suite of products
- Support the RSM in meetings with prospective customers who want to talk about in-depth technical details and applications
- Produce system design drawings to support quotations and bid documentation, where appropriate
Training
- Develop & execute UK training programs for both classroom and webinar-based training
- Train end users on Senstar products and applications
Post-Sales Support
- Act as the regional product champion for VMS and Video Analytics applications
- On occasion, assist with post-sales support to leverage experience with the customer and expected functionality. Project sales support should be limited to the project hand-off over to the Technical Support Team.
- On occasion, act as the project manager on major projects
- Complete end of project documentation and submit to end user
- Understand vertical-specific landscapes and trends
- Work closely with Product Management on potential product feature sets to meet customer demand
- Use Salesforce CRM to ensure standard process during all stages of sales & support
- Traveling to and from client companies, A&E’s, tradeshows and conferences, will extend the working day. Client visits usually occur on a weekly basis, typically 25%-50% travel is required.
If this opportunity appeals to you, please introduce yourself by applying.
At Senstar, we are committed to building an inclusive and accessible environment that includes a variety of backgrounds, perspectives, and skills. We firmly believe, an accessible and inclusive workplace makes us stronger, more competitive, and innovative. Should you require an accommodation through any stage of the recruiting or hiring process please let us know.
Job Features
Job Category | Perimeter Protection, Video Surveillance, VMS |
As a member of our Sales Strategy and Operations team, you will have an integral role in driving the
insights, operations, and strategy that enables Sales to run better, faster, and smarter. Sales Strategy
and Operations is an excellent platform to learn how a business really runs. Prior candidates that our
leadership team has worked with have gone on to be VPs and COOs of companies.
You will be joining the Sales Strategy and Operations team as a high impact contributor, gaining
exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales
organization hum. You will lead cross-functional initiatives from ideation to analytics to
recommendations to drive impact across the sales organization.
Responsibilities
Serve as the strategy and operations partner with our sales leadership
Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive
higher bookings at sustainable cost
This requires a mix of analytical skills, nose for value, operational chops, and communication
when operating with significant autonomy in a fast-paced environment
What this role entails:
Strategy & ops partnership with leadership
Be the strategy and operational partner with sales leaders
Help the sales leaders to develop their strategies, as well as the tactics that underpin these
strategies
Partner with sales leaders to operationalize the strategy on a daily basis
Workflow Improvement
Identify pain points in the sales motion and workflows could be improved
Scope out solutions and implement directly or serve as a product manager with our team's
software engineers on automation solutions
Analytical asset-building
Develop analytical tools that help the sales team to sell strategically and better-understand their
business
Scope and execute analytical special projects that help us better understand our business and
what drives success. Apply these learnings to drive operational changes in the business
Be the glue that connects sales reps to the rest of the business
Understand how the sales team workflows connect with other parts of the business (marketing,
product, supply chain, finance, etc.)
Relay insights from the sales team to other parts of the org, provide the sales perspective to
these other stakeholders, and make connections between the sales team and other teams
Requirements
High-impact self-starter: you take initiative to move projects forward and can operate well with
little guidance. You’re excited by the possibility of leading cross-functional workstreams and
generating buy-in among senior leadership.
Raw smarts: we are looking for people who can look at complex problems and solve them start
to finish.
Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key
business questions to drive decision-making, and will also have perspectives on building the
right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
Process and operational thinking: you can tackle a problem independently and quickly iterate to
a solution, and then also document it in a way that's easy to understand for all audiences.
Previous Salesforce experience is a plus.
Communication and stakeholder management: you'll need to be able to connect with sales reps
and hardware engineers alike to figure out how we build the right processes and workflows to
drive efficiency while also giving us the data to measure how we're doing. Strong written and
verbal communication skills are a must.
Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling
multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting
quickly and often.
5+ years of professional experience, ideally in consulting, banking, private equity, corporate
strategy, or a startup. Bachelors or masters from a top school preferred.
Previous Sales, Sales Operations, or Strategy experience is a plus.
Job Features
Job Category | CCTV, PSIM, Public Safety, Video Surveillance, VMS |
Preparing market expansion plan and ensuring achieving set targets,
Expanding company operations in new foreign markets.
Formulating sales strategies for foreign partners/sub distributes.
Planning & executing Marketing campaigns in targeted Markets through conducting seminar &
other methodologies.
Generating new partnership opportunities through existing and new networks.
Preparing & arranging all legal requirements as per each foreign market regulations.
Preparing contracts for new sub distributers & negotiating Payment Terms.
Conducting Marketing research activities & SWOT Analysis for targeted markets.
To work with the internal team to increase sales opportunities and thereby maximize revenue
for the organization & achieve revenue goals.
Analyzing new markets need and resources required to enter new markets.
Determining distribution channel strategy for each market/region
Assessing distributers performance and issuing related reports as required.
Staying up to date about competitors’ operations and new market trends in all operational
regions.
Conducting variance analysis between assigned quotas and actual data and taking necessary
to overcome such undesired variances.
Managing & coordinating operations between branches and the Head quarter.
Job Requirements
Education University Graduate: preferred in business/ management.
Relevant Experience
Minimum of 10 years in Similar Position.
Proven record of successful operation explanation
JOB DESCRIPTION
Technical Knowledge/ Skills
Leadership skills
Communication Skills.
Time Management.
Organizing skills.
Analytical skills.
Strategic management
Project management
Computer Skills
Microsoft excel
Language Ability Fluency in English, Arabic is an advantage
Job Features
Job Category | CCTV |
To drive the sales plan for the DACH region to deliver the budgeted objectives.
To monitor and recommend pricing levels in the DACH region to maximize yield and revenue.
To identify new sales opportunities and take steps to implement them for new revenue streams.
Develop and service trade partners to maximise loyalty and revenue generation.
Accountable for overall strategy, driving growth and share within the market.
Duties and Responsibilities:
Business Development
Responsible for new business opportunities and leads (management of pipeline & contacts).
Negotiate any major deals and maintain key customer contacts at senior levels.
Build relationship with key System Integrators
Account Management
Monitor sales and expense performance and initiate corrective action where necessary.
Key contact point for distributors within the region
Any issues affecting customers are identified and handled promptly and appropriately
Sales Targets
Managing sales targets (monthly = sales focus) / (annually = MBO)
Identify opportunities that result in the achievement of sales and margin targets.
Strategy
Provide strategic leadership and management of the sales team to effectively achieve all financial and strategic goals.
Responsible for monthly & yearly strategy across the DACH region.
Coordinate the gathering of market intelligence covering competitors’ products and sales strategies.
Reporting
Work closely with senior management to develop the budget and regularly report actual performance to budget with variance analysis and revised projections.
Production of weekly sales report, status and action progress reports
Market research
Reports as requested by Senior Management Line-Management
Working with each team member in forecasting and setting MBO’s for each B2B sales vertical
Communicating and tracking MBO process on a monthly basis
Appraisals & Performance Reviews
Work closely with the Sales Management Team to ensure the group operate as a team, are highly productive and add value to our client.
Recruiting, training and motivating sales staff
Ensure healthy debate takes place within the team so that issues are fully explored and resolved
Ensure that the sales team are spending sufficient time with customers in order to service requirements
Personal Attributes/Experience:
A minimum of 5 years’ experience in a similar role
A background in a business development or sales role
At least 5 years Security industry experience
Experienced in the Security Integration and Automation market preferred
Leadership skills, including proven experience of managing a team
Genuine ability to run a B2B business from Strategic planning of the unit to dedicated hands on a roll up the sleeve attitude
Ability to develop strong and lasting relationships with both internal Company Directors / colleagues and key clients
Ability to demonstrate independent thinking and good clear judgement
Ability to demonstrate motivation of multidisciplinary teams to achieve targets
Logical and well organised with exceptional attention to detail
Displays a pro-active approach and is a ‘solution finder’
Self-motivated and able to work under own initiative
Ability to communicate on all levels in a clear and concise manner
Ability to work under pressure and to tight deadlines
Process oriented
Knowledge and utilisation of CRM systems
A quick thinker with an understanding of the need to have the right product at the right time
Qualification Requirements:
Business or Technical Degree Level Education (desirable)
Intermediate & Advanced ‘Microsoft Office’ skills to include Excel
Clean Driving License
Local language & English essential, other European languages (desirable)
Job Features
Job Category | CCTV |
Position Summary
You be working as a Customer Success Manager focused primarily in the Healthcare sector for an award-winning Customer Success team, as part of a fast-growing company. In this role you will work to deliver CriticalArc’s product line, namely SafeZone, to existing and prospective customers in the USA.
This is a wide-ranging role which will give the right candidate the chance to expand their experience in all aspects of Customer Success from technical work with software systems to marketing and project management.
As part of the Customer Success team, your will be a critical and integral part of the sales and post sales organisation, through your technical knowledge, software delivery and communication skills.
You will work closely with the sales and bid team supporting prospects, consultants, partners and existing customers as a subject-matter expert to help our customers maximize their experience with our product portfolio, both during initial launch and ongoing throughout the client relationship.
This role will require extensive travel in Georgia/Carolinas with the potential for travel across the states as you progress.
Essential Job Functions
This is intended as an outline of the essential functions of the position:
Customer Success
• Helping to manage the transition from the client's acceptance of proposal to program initiation
• Defining the scope, expectations and implementation approach of the program; then establishing and maintaining stakeholder commitment to this approach with weekly or bi-weekly update calls as required
• Working through Project Plans that outline the Project Management processes to include:scheduling of key deliverables, resources required, roles and responsibilities, risks, issues and dependencies according to CriticalArc's quality standards
• Driving the implementation of the Project Plan
• Providing support, motivation and direction for the Client’s Project Team
• Provide Training to relevant teams in both train the user and train the trainer formats
• Compiling and presenting quarterly reports to customers showing their platform usage and their benchmarked position in the industry
• Seeking opportunities to develop new CriticalArc business with the client, based on a deep understanding of the client's business; identifying and communicating to Sales Management such opportunities
• Ensuring clients are satisfied with the delivered project
• Providing Account Management to customers once live, encouraging further use of core features and providing information and training on any newly developed features.
Communications and Process
• Producing regular and accurate progress reports for the both Client and CriticalArc's management teams
• Escalating issues to the right level of management in CriticalArc and the client organization, as appropriate
• Communicating within CriticalArc the lessons learned on any project
• Registering product ideas based on client feedback and areas for improvement
• Logging all support calls and dealing with them in a timely fashion.
Supplementary Tasks
• Assist the pre-sales team with presentations and demonstrations at customer sites, trade shows and conferences
• Assist the pre-sales team with tender and technical responses
• Assist with configuration of Single Sign On
• Assist the customer to understand API options and direct them to the appropriate technicians/developers at CriticalArc.
Accountabilities
• Generate Project Plans (via Wrike or MS Project) for each project which fully reflect the bid/deliverables requirements
• Communicate the plan and gain client buy-in and agreement
• Regularly update the client on progress against Plan
• Ensure that all aspects of customer projects are delivered on time and within the agreed budget
• Generate Closure Reports and ensure receipt of Acceptance Certificate(s)
• Secure client satisfaction.
Required Competencies
• Analytical and problem-solving skills
• Excellent written and oral communication (English – Mandatory)
• Results orientation
• Influencing and negotiating
• Methodology and best practice focused
• Exceptional organisational, planning and management skills employing appropriate tools such as Wrike, Microsoft Project, Excel etc
• Organisational awareness
• Leadership
• Technical/professional depth and credibility
• Client management.
Desirable Experience
• Prior engineering or consulting experience ideal, including large-scale software implementations that incorporate application modifications and multi-site delivery model
• Prior experience working with API’s and SDK’s
• Experience with Cloud based software or enterprise software experience preferred
• Proven track record in the management and reporting of project KPIs and schedule
• Working in the public/private sector (Healthcare or Universities)
• Single Sign On (SSO) Integration
• Mobile Technology
• Bluetooth Wearables and BLE Beacons
Job Features
Job Category | Emergency Communications/PAVA, Healthcare, Public Safety, Video Surveillance, VMS |